Domains Overview

The domains overview allows you to view current domains attached to your organisation and modify the settings associated with them.

Organisation selection

Organisation selection

If you manage multiple organisations then ensure that you have the correct one selected before proceeding.

Overview options

Overview options

When you are in the domain overview screen you have the following options:

  1. Add a Domain - adding a new domain that is being managed by you as an administrator. You will need access to the DNS records for this domain as well as the email system that is associated with it.
  2. Search for a domain - if you have many domains you may find it useful to search for the domain that you wish to review and / or update.
  3. Edit a domain - to update the settings for delivering inbound and receiving outbound email use this option.
  4. Remove a domain - only use this if you are certain you wish Mailsphere to stop processing email for this domain. Any existing email in the archive will not be affected but once deleted the system will stop receiving and delivering email.
  5. Previous / Next - these are only active if you have more than 10 domains registered with your organisation. This will allow you to scroll through the different pages.

Add a Domain

Add a Domain

By clicking on the Add Domain button you are asked to enter the domain name you wish to add. Enter the valid domain name and then select 'Add Domain' to continue.

Edit your new domain

Edit your new domain

When the domain list screen is displayed you will see your new domain added. Select Edit to continue with the set up.

Incoming Addresses

Incoming Addresses

In the incoming addresses section add either the IP addresses, in either IPv4 or IPv6 formats, or an address range or a standard domain name that you wish Mailsphere to accept email from. For these IP addresses only Mailsphere will act as an SMTP gateway for your domain.

If your ISP changes your public IP address that your email system sits behind, then this is where you will need to update the address so that Mailsphere continues supporting your system. You can add multiple so if you are expecting a change or if you have a failover IP then all of these can be entered and will be operational at the same time.

Outgoing Addresses

Outgoing Addresses

When you are configuring the addresses to be used by Mailsphere to deliver email into your organisation you must also define which is the primary and which are secondary. There should only be one primary but you can configure multiple secondary.

  1. Select the priority
  2. Enter the destination IP address (IPv4 and IPv6 formats accepted) or a standard domain name

If you you like these IP addresses tested then please email support@mailsphere.co.uk specifying the domain and the outgoing address that you would like us to test.