Add a Domain

When you click on the Add a Domain you can

Organisation selection

Organisation selection

If you manage multiple organisations within Mailsphere then you can select which organisation you wish to update using the drop down list.

Domain Name

Domain Name

By selecting the Add Domain menu you are asked to enter the domain name you wish to add. Enter the valid domain name and then select 'Add Domain' to continue.

Edit your new domain

Edit your new domain

When the domain list screen is displayed you will see your new domain added. Select Edit to continue with the set up.

Incoming Addresses

Incoming Addresses

In the incoming addresses section add either the IP addresses, in either IPv4 or IPv6 formats, or an address range or a standard domain name that you wish Mailsphere to accept email from. For these IP addresses only Mailsphere will act as an SMTP gateway for your domain.

If your ISP changes your public IP address that your email system sits behind, then this is where you will need to update the address so that Mailsphere continues supporting your system. You can add multiple so if you are expecting a change or if you have a failover IP then all of these can be entered and will be operational at the same time.

Outgoing Addresses

Outgoing Addresses

When you are configuring the addresses to be used by Mailsphere to deliver email into your organisation you must also define which is the primary and which are secondary. There should only be one primary but you can configure multiple secondary.

  1. Select the priority
  2. Enter the destination IP address (IPv4 and IPv6 formats accepted) or a standard domain name

If you you like these IP addresses tested then please email support@mailsphere.co.uk specifying the domain and the outgoing address that you would like us to test.