Organisation Users

This menu option allows the domain administrator to view and edit users currently configured within the organisation.

Organisations - Users

Organisations - Users

As a domain administrator you will only be able to view the organisations you are associated with. Use the drop down list to change this view.

User List

User List

The user list view allows you to browse and edit both active and archived users in your organisation. The features on this screen are as follows:

  1. Show Archived Users - the default is to hide the archived users, if you wish to view them you must toggle this button.
  2. Add a User - this opens the add a user screen for new users to be created manually.
  3. Search - this can be used to search for a user using part or all of their first name, surname or registered email addresses.
  4. Maximum records to show - this limits how many user records are shown in one screen. The default is 10.
  5. Edit - each user record has an edit button allowing the domain administrator to modify the users details.
  6. Record counter - this allows the domain administrator to quickly understand how many users are visible based on the filtering that they have selected. Filtering can include the show archive toggle as well as the search feature. The "filtered from...' is referring to the total including hidden users.
  7. The page navigation buttons allow the domain administrator to browse through additional users.

Show Archived Users

Show Archived Users

By toggling the Show Archived Users the user list will no longer be filtered and the record counter will reflect this.

Add a User

Add a User

There are two sections to the Add User form: User Details and Additional Details.

User Details

User Details

To add a new user complete the following fields in User Details:

  1. Full Name - this will appear in the top right of the screen when they logon to the Mailsphere portal.
  2. Primary Email Address - this is used by the user when they login to Mailsphere and will be the destination of any notifications.
  3. Email Aliases - an alias is any other email address that is linked to their mailbox in the email system that is being supported. If the user has access to multiple mailboxes then these should be set up as multiple Mailsphere user accounts.

Note: 1 & 2 are mandatory to complete a new user.

Additional Details

Additional Details

Additional details are optional. These are not currently used in Mailsphere but will become available in email footers in a future release.

You may wish to use the unique ID to store the users AD login name to aid with identifying users in a large organisation.

Once you have completed the fields you wish to populate in this form then select Add User to save the record.

Confirmation

Confirmation

Once completed you will be returned to the user list with a confirmation message that the user was successfully added.

User Search

User Search

If you are dealing with 100's if not 1000's of users then we recommend using the user search. Simply add part of the first name or surname or email address and the results will automatically be displayed. The more you type the fewer results you will see.

Maximum Records

Maximum Records

Use the drop down list to select how many records you wish to see on a single page. If you need to browse 100's of records then a greater number will help in completing your task quickly. Choose from 10, 25, 50 or 100 records per page. If their are more records than this then the page navigation will help you browse additional pages of results. The selection is only valid while you are on the screen. If you leave the screen and return your selection will be forgotten and it will restore the default or 10.

Edit User

Edit User

The Edit user button will open up the same form as completed when adding a new user. This contains two sections, User Details and Additional Details.

User Details

User Details

When editing a user record review the following fields in User Details:

  1. Full Name - this will appear in the top right of the screen when they logon to the Mailsphere portal.
  2. Primary Email Address - this is used by the user when they login to Mailsphere and will be the destination of any notifications.
  3. Email Aliases - an alias is any other email address that is linked to their mailbox in the email system that is being supported. If the user has access to multiple mailboxes then these should be set up as multiple Mailsphere user accounts.

Note: 1 & 2 are mandatory to save a user record.

Additional Details

Additional Details

Additional details are optional. These are not currently used in Mailsphere but will become available in email footers in a future release.

Once you have completed the fields you wish to update in this form then select Update User to save the record.

Confirmation

Confirmation

Once completed you will be returned to the user list with a confirmation message that the user was successfully updated.