Exchange 2003, 2007 & 2010 Configuration

The following article covers the configuration required for MS Exchange 2003, 2007 & 2010

Exchange 2003

There are three steps to this.  The Smarthost and the receiving connector configuration are mandatory while the journaling configuration is required if you wish to archive internal communications also.

Smarthost Configuration

The following steps should only be performed once you have confirmed that the Mailsphere configuration is complete.

  1. Open “Exchange System Manager”.
  2. Disable any existing SMTP connectors.
  3. Right click “Connectors” and select “New”, “SMTP Connector”.
  4. Specify the “Name” as “Mailsphere”.
  5. Select “Forward all mail through this connector to the following smart hosts”.
  6. Specify your smart host as "eu2.mailsphere.mx".
  7. Click the “Add” button to add all your local bridgehead servers.
  8. Navigate to the “Address space” tab.
  9. Click the “Add” button.
  10. Select “SMTP” and click “OK”.
  11. Keep the default values for “Email domain” and “cost” (“*” and “1”).
  12. Click “OK”.
  13. Click  “Apply”.
  14. Click “OK”.

 

Receive Connector

The following steps should be performed once you have made configuration changes to your network and firewalls to allow transport from Mailsphere IP addresses found below on port 25.

  1. Open Exchange System Manager.
  2. If Administrative Groups is displayed, expand the Administrative Groups folder.\L Otherwise proceed to step 4.
  3. Expand First Administrative Group or the relevant group if it has been renamed as.
  4. If Routing Groups is displayed, expand the Routing Groups folder or proceed to step 6
  5. Expand the First Routing Group.
  6. Navigate to “Connectors”.
  7. Right click and select "New" followed by "SMTP Connector".
  8. Enter a name for the new connector i.e. Mailsphere1.
  9. Select Forward all mail through this connector.
  10. Enter the eu1.maiilsphere.mx into the smart hosts field.
  11. Under Local Bridgeheads, select the Add button.
  12. Select the appropriate Exchange server from the list and click OK.
  13. Click the Apply button to save the SMTP Connector Properties.
  14. Select the Address Space tab.
  15. Click the OK button.
  16. Select SMTP as the Address Type.
  17. Keep the default values given.
  18. Click the OK button twice.

Create a second SMTP connector by repeating steps 6 - 18 using the FQDN eu2.mailsphere.mx in step 10.

Once the new connectors has been added and you are confident that the Mailsphere configuration is complete you can remove any other receive connectors that may have been used to receive email from the internet or via another service.

Journaling Setup

 

Unfortunately Journaling is not supported in Exchange 2003 because the configuration cannot be restricted to internal email only.  This is a limitation of MS Exchange 2003 and if used can result in duplicate emails being recorded in the archive.

Exchange 2007

There are three steps to this.  The Smarthost and the receiving connector configuration are mandatory while the journaling configuration is required if you wish to archive internal communications also.

Smarthost Configuration

The following steps should only be performed once you have confirmed that the Mailsphere configuration is complete.

  1. Open “Exchange Management Manager”.
  2. Navigate to “Organization Configuration”, “Hub Transport”.
  3. Navigate to the “Send Connectors” tab.
  4. Disable any existing SMTP connectors.
  5. Create a new send connector.
  6. Specify the “Name” as “Mailsphere”.
  7. Click “Next”.
  8. Click the “Add” button to add a new address space.
  9. Specify “*” as the “Address” value and check “Include all subdomains
  10. Specify “1” as the “Cost” value.
  11. Click “OK”.
  12. Click “Next”.
  13. Select “Route mail through the following smart hosts”.
  14. Click “Add”.
  15. Specify your smart host as the “eu2.mailsphere.mx”.
  16. Click “OK”.
  17. Click “Next”.
  18. Click “Next”.
  19. Ensure that all your bridgehead servers are added in the “Source Server” list.
  20. Click “Next”.
  21. Click “New”.
  22. Click “Finish”.

 

Receive Connector

The following steps should be performed once you have made configuration changes to your network and firewalls to allow transport from Mailsphere IP on port 25.

  1. Open “Exchange Management Console”.
  2. Navigate to “Server Configuration”, “Hub Transport”.
  3. Navigate to the “Receive Connectors” tab.
  4. Select to Add a new receive connector.
  5. Specify the “Name” as “Mailsphere” and the “Use” as “Custom”.
  6. Click “Next”.
  7. Leave the internal network settings as they are and click "Next"
  8. Click the “Add” button to add new Remote Network Settings.
  9. Enter the IP as 54.229.40.39
  10. Click “OK”.
  11. Click the “Add” button to add new Remote Network Settings.
  12. Enter the IP as 54.229.54.94
  13. Click “OK”.
  14. If a record exists for 0.0.0.0-255.255.255.255 this should be deleted.
  15. Click “Next”.
  16. Click "New"

Once the new connector has been added and you are confident that the Mailsphere configuration is complete you can remove any other receive connectors that may have been used to receive email from the internet or via another service.

Journaling Setup

Review the following Microsoft article for SMTP journaling in Exchange 2003: http://technet.microsoft.com/en-us/library/bb124642(EXCHG.65).aspx

Using the Microsoft article above create an SMTP contact for "journal@mailsphere.mx".

  1. Open “Exchange Management Console”.
  2. Ensure that the “msexjournal” user has mailbox (WebDAV retrieval only).
  3. Navigate to “Organization Configuration”, “Hub Transport”.
  4. In the “Journaling” tab found in the middle pane, right click and select "New Journal Rule".
  5. Right click “Mailbox Store” and select “Properties”.
  6. Type a name for this rule and click the “Browse” button to bring up the “Select Recipient” dialog.
  7. Choose the "journal@mailsphere.mx" contact, click "OK".
  8. Next, you need to specify the scope of the messages you want to journal.
  9. Set the scope to “Internal  internal messages only”.
  10. Click “New” to create your rule, after which you can click “Finish” to complete the process.

 

Exchange 2010

There are three steps to this.  The Smarthost and the receiving connector configuration are mandatory while the journaling configuration is required if you wish to archive internal communications also.

Smarthost Configuration

The following steps should only be performed once you have confirmed that the Mailsphere configuration is complete.

  1. Open “Exchange Management Console”.
  2. Navigate to “Organization Configuration”, “Hub Transport”.
  3. Navigate to the “Send Connectors” tab.
  4. Disable any existing SMTP connectors.
  5. Create a new send connector.
  6. Specify the “Name” as “Mailsphere” and the “Use” as “Internet”.
  7. Click “Next”.
  8. Click the “Add” button to add a new address space.
  9. Specify “*” as the “Address” value and check “Include all subdomains
  10. Specify “1” as the “Cost” value.
  11. Click “OK”.
  12. Click “Next”.
  13. Select “Route mail through the following smart hosts”.
  14. Click “Add”.
  15. Specify your smart host as the fully qualified domain name "eu1.mailsphere.mx"
  16. Click "OK"
  17. Click “Add”.
  18. Specify your smart host as the fully qualified domain name "eu2.mailsphere.mx"
  19. Click “OK”.
  20. Click “Next”.
  21. Click “Next”.
  22. Ensure that all your bridgehead servers are added in the “Source Server” list.
  23. Click “Next”.
  24. Click “New”.

Click “Finish”.

Receive Connector

The following steps should be performed once you have made configuration changes to your network and firewalls to allow transport from Mailsphere IP on port 25.

  1. Open “Exchange Management Console”.
  2. Navigate to “Server Configuration”, “Hub Transport”.
  3. Navigate to the “Receive Connectors” tab.
  4. Select to Add a new receive connector.
  5. Specify the “Name” as “Mailsphere” and the “Use” as “Custom”.
  6. Click “Next”.
  7. Leave the internal network settings as they are and click "Next"
  8. Click the “Add” button to add new Remote Network Settings.
  9. Enter the IP as 54.229.40.39
  10. Click “OK”.
  11. Click the “Add” button to add new Remote Network Settings.
  12. Enter the IP as 54.229.54.94
  13. Click “OK”.
  14. If a record exists for 0.0.0.0-255.255.255.255 this should be deleted.
  15. Click “Next”.
  16. Click "New"

Once the new connector has been added and you are confident that the Mailsphere configuration is complete you can remove any other receive connectors that may have been used to receive email from the internet or via another service.

Journaling Setup

Journaling allows internal email to be archived.  This is important if any regulations need to be met by archiving electronic communication.

The following section details the configuration of Journaling in Exchange 2010.

To support this method of Journaling it is necessary to create a custom SMTP recipient for Exchange server with the email address journal@mailsphere.mx

Open “Exchange Management Console”.

  1. Navigate to “Organization Configuration”, “Hub Transport”.
  2. In the “Journal Rules” tab found in the middle pane, right click and select "New Journal Rule".
  3. Enter the Rules Name as "Mailsphere"
  4. Enter the mailbox the following email address to send journal reports to "journal@mailsphere.mx"
  5. Select "Internal - internal messages only"
  6. Click “New” to create your rule, after which you can click “Finish” to complete the process.