Exchange 2013 Configuration
The following article covers the configuration required for MS Exchange 2003, 2007 & 2010
There are three steps to this. The receiving connector and the outbound connector configuration are mandatory and the journaling configuration is required if you wish to archive internal communications also.
Receive Connector Configuration
To accept email from Mailsphere on your Exchange 2013, in the Admin Center select mail flow followed by receive connector. You will see the existing receive connectors configured and a new connector should be added using the + button. We do not suggest editing an existing connector as this may disrupt mail flow while you are completing your configuration.
New Receive Connector
New Receive Connector Network Binding
New Receive Connector IP Filtering
Send Connector Configuration
To configure your Exchange 2013 server for sending email through Mailsphere you will need to add a new Send Connector which can be found via the Exchange Admin Center - Mail Flow - Send Connectors.
New Send Connector
New Send Connector Routing
New Send Connector Authentication
New Send Connector Address Space
This step of the send connector configuration requires the address space to be defined for the email being routed via Mailsphere. This can be limited to a domain if necessary or, as demonstrated above, configured for all email.
New Send Connector Source
Finally, you will be asked to define the source Exchange servers that will be sending email through this send connector. Select the add button and include the relevant servers from the list for the send connector. Once you have added these select Finish to complete the send connector configuration.
Enabling Journaling for Internal Mail Archive
To enable Journaling in Exchange 2013 please go to Compliance Management - Journal Rules.
On this screen you can configure the rule to send all internal email to the Mailsphere journal mailbox:
- Click the add button to create the rule
- Add email@example.com as the email address to send journal reports to
- Assign a meaningful name, such as 'Mailsphere Journal'
- Ensure that this is applied to all messages
- Select 'Internal Messages Only' from the final drop down list
Managed Availability Messages are journaled in Exchange 2013
If you are using the Managed Availability service in Exchange 2013 you will find that these messages will be journaled. Mailsphere will happily accept these messages into the archive but they will create a great deal of noise when searching your archive. The problem is recognised by Microsoft as an issue with Exchange 2013 but as of yet there is no fix available. Please follow the link below to disable these messages from being sent to the journal mailbox.